1. Information We Collect
We collect personal information to provide cleaning services, communicate with clients, and manage bookings. This may include:
-Name
-Email address
-Phone number
-Service address
-Notes about your home or cleaning preferences
-Billing information (processed securely through Jobber, QuickBooks, or card processor)
-Photos voluntarily provided by you (e.g., for quotes)
-We also automatically collect technical data such as:
-IP address
-Browser type
-Pages visited
-Time spent on our website
This helps us improve our website and service quality.
2. How We Use Your Information
We use your information to:
-Provide cleaning and maintenance services
-Schedule appointments and send reminders
-Process payments securely
-Communicate with you through text, phone, or email
-Create estimates and invoices
-Improve customer service and operations
-Send optional promotions or updates (you may unsubscribe anytime)
We never sell your information.
3. How We Share Your Information
We may share limited information with trusted service providers who help operate our business, including:
-Jobber (scheduling, estimates, client communication)
-QuickBooks/Intuit (invoicing, accounting)
-Payment processors (Stripe, Square, bank merchant services)
-Email or texting apps used for communication
-These companies are required to protect your information and are not allowed to use it for their own marketing.
We do not share your information with third parties other than those required to provide your service or required by law (only in rare legal circumstances).
4. Cookies & Tracking
Our website may use cookies or similar technologies to:
-Improve website performance
-Learn how visitors use our site
-Remember preferences for future visits
You may disable cookies in your browser settings.
5. Data Security
We take reasonable steps to protect your information through:
-Encrypted payment processing
-Secure scheduling and invoicing systems
-Limited internal access
-Password-protected accounts for our staff
However, no online system can guarantee 100% security.
6. Data Retention
We keep your information only as long as necessary to:
-Provide services
-Comply with tax & business laws
-Maintain accurate service history
You may request deletion of your personal info at any time unless we are legally required to keep certain records (e.g., invoices).
7. Your Rights
You may request:
-Access to the information we have about you
-Corrections to your information
-Deletion of your information (when legally allowed)
-To opt-out of promotional emails or texts
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect children’s information.
9. Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
10. Changes to This Policy
We may update this Privacy Policy as needed. Changes take effect immediately when posted on this page.
11. Contact Us
For questions about this Privacy Policy, contact us:
Cabrera’s Shiny Sparkle LLC
695 Collins Crest St. Gladstone, OR 97027
[email protected]
503-841-2258